Le Bleu East Tennessee began delivering Ultra Pure Water to East Tennessee in April of 2022. We charged each customer a $2 delivery fee. It didn’t matter if the customer ordered 10 jugs once a month, 1 jug once a week or 1 case of water every couple of months, the fee was just $2 for each delivery. We didn’t charge per product because we knew how important it was to deliver value and affordability with our Ultra Pure Water.
If you’re a current customer, you’ll continue to pay that $2 delivery fee you’ve come to expect since 2022. If you’re signing up for service on or after June 1, 2024, you will pay a slightly higher delivery fee of $3.
We’re proud that we were able to control our costs for over two years before having to weigh an increase in any of our products or services. After it was clear we did need to increase our delivery fee, we wanted to make it as painless as possible. We want our current customers to know how much we appreciate them for supporting us as a new small business and so we made the decision to leave those $2 fees in place for customers that started their service with us before June 1, 2024.
To our customers that have been with us prior to May 31, 2024: thank you for helping us grow! Please rest assured we’re going to do everything we can to control our costs and pass those savings to you.
To our new customers that join us after May 31, 2024: welcome and thank you! Please know price increases are not a common occurrence for Le Bleu East Tennessee and we look forward to a long relationship with you.